Refund Policy

Updated August 26, 2026

We accept mailed returns for both defective and non-defective merchandise, and exchanges may be requested. A return request must be made within 30 days after delivery. Non-defective reasons include a change of mind, personal preference, or choosing the wrong item. Damage, defects, wrong items, missing pieces, and goods materially unlike their description are also eligible for review.

Only new merchandise qualifies: it must be unused, in original condition, and include its original packaging, labels, and accessories. A free return label is included in the package, and no restocking fee is charged. Do not mail an item back without authorization. Exchange availability depends on current inventory.

Send the order number, checkout email, and an explanation with the request. For damage, defects, incorrect fulfillment, or missing contents, also provide photos or video of the item and packaging. Once approved, refunds are returned to the original payment method and are processed within 10 days.