FAQ

Updated August 26, 2026

What products are offered?

Our store carries sun care, hair care, lip care, and lifestyle merchandise. Follow all labels, directions, ingredient information, and warnings.

Is shipping free?

Any free-shipping offer is shown at checkout. Orders usually take about 1–2 business days to process, with estimated delivery in 3–5 business days; transit estimates are not guaranteed.

Can I return or exchange an item?

Yes. Within 30 days after delivery, request a mailed return or exchange for defective or non-defective merchandise, including a change of mind or wrong selection. Non-defective returns must be new, unused, in original condition, and retain packaging, labels, and accessories. The package includes a free return label, and there is no restocking fee.

What if an order is damaged, defective, wrong, or incomplete?

Send the order number, checkout email, explanation, and photos or video of the item and packaging. Approved refunds go to the original payment method and are processed within 10 days.

Which payment methods are supported?

Only the methods displayed in the secure checkout for the order are accepted.

How do I contact the merchant?

Use the contact details below and include the order number for order questions.

Are cookies or measurement tools used?

Necessary cookies support core functions, while optional analytics or advertising-measurement tools may be used as described in the Privacy Policy. Full shipping, refund, payment, privacy, and service terms are available through the policy links in the footer.